General conditions of stay

Prices in Euros per apartment (unless otherwise stated).
The stays are normally weekly from Saturday to Saturday for Marilleva 1400 area and/or from Sunday to Sunday for Marilleva 900 area and Valley apartments (unless otherwise indicated by the price list and according to the season or special arrangements required and agreed with the customer).
Possibility of stay even less than a week from the price list or on personal request and the same for longer stays but always with tourist use!

COMPULSORY EXTRA CHARGES

- final cleaning (excluding kitchenette corner): Euro 60; Euro 70 in case of four-roomed apartment. PENALTY for avoiding kitchenette corner’s cleaning Euro 30!

– according to the accommodation chosen, a management fee normally equal to Euro 77 per week/period booked may be charged.

– local tax’s refund of Euro 9,80 per period per apartment may be requested (the amount may vary depending on tax changes after the publication of the price lists and/or the issuance of the offer)
– OPTIONAL ON REQUEST: Bed/Bath linen: Euro 15 per person (kitchen linen not available);

– ON REQUEST AND ON RESERVATION: Cot: Euro 50 per period including bed/bath linen and duvet;

– ON REQUEST: Small pets allowed on request at booking, with obligatory supplement of Euro 60 (Euro 80 in case of 2 or more dogs); required valid health booklet, muzzle that could be used to get on public transport and/or skilifts where required.

SECURITY DEPOSIT


Euro 150 to be paid in cash: must be paid on arrival and will be refunded on the day of departure after our check in apartment (withdrawal of keys expected from 7.30 am and by 9.30 am); the customer, the day before departure, must agree with the agency the time of check-out and the consequent check-in/withdrawal of keys/return of cash deposit that will take place directly in the apartment.
If unable to check for departures outside the scheduled times or day, the deposit will be refunded afterwards by bank transfer.

KEY DELIVERY: in Mezzana, at Agenzia Solandra, in via IV Novembre n,79 – 38020 – Mezzana in Val di Sole (TN) and generally from 4 p.m. and within 7 p.m. on the day of arrival; customers are advised to promptly communicate if unable to arrive to the agency within 7 p.m. (office closing time) so as to allow you to agree on the place to collect keys and balance: in case of missed notice the delivery of the apartment will take place the following day!
Our contact details: tel. +39 0463/757430, cell.what’s app +39 329/6870392, fax +39 0463/756277, mail info@solandra.it.
NB: in case of exceptional events or force majeure, the collection of keys and/or check-in practices may take place in a different place than our office in Mezzana.

RESTAURANT AGREEMENT: inside Residence Bucaneve in Marilleva 1400: 7 dinners Euro 130 per person; 7 breakfasts + 7 dinners Euro 150 per person (respectively Euro 160 and Euro 190 for periods of the Highest season)! Children up to 8 years Euro 80 (and Euro 100 for periods of high season).
In the agreement with the restaurant, drinks at the restaurant and at the bar are always excluded.
ON REQUEST and BY RESERVATION to the restaurant’s agreement can can be applied discounts if confirmed at apartment’s booking confirmation.
N.B.: Prices may vary in relation to new tax increases or charges following the publication of price lists and/or issue of the offer. Prices are current including VAT.

ENTERTAINMENT PROGRAM: at Residence Bucaneve in Marilleva 1400. The animation club of the Residence is available to our guests for a guaranteed fun!
IN WINTER: during the day LET’S GO on the slopes to ski and have fun together with a VERY well-prepared “Cicerone” Raffaele that will keep you company and also help you organize your activities of “not only skiing” including afternoon miniclub, sports tournaments, cabaret, evening entertainment with games, shows, reservation service ski school and snowboard school on arrival with discounts and much more… Service available from Christmas to mid-March!

IN SUMMER: trips, excursions, multisport activities, excursion in Val Piana with games for children and lots of relax for adults (if with picnic: lunch fee is charged).ALSO evenings with friends and much more! Activities available from the end of June, July and August until early September.



N.B.: In case of the cancellation of services organised free of charge, there shall be no liability in the event that such services are reduced or suspended due to bad weather or force majeure.



Please note that the conditions indicated are standard and generic; to obtain specific details it is recommended to contact the agency.